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This course is designed to help employees succeed while effectively managing diversity in the workplace. Below is a general outline of topics that will be covered during this training course.
Diversity Training
Diversity Training - Course Outline
What is diversity
Common stereotypes and biases
Body language
It’s not what you say it’s how you say it
Ways to discourage discrimination
Choosing a support system
Recording the complaint
Receiving a complaint
Choosing response
Learning from the complaint
